v32.19 · 2026-08-10
Continuous YouTube playback and per-TV audio
Official-player preloading, transition when playback starts, automatic full-video duration, opt-in audio and observed quality without downloading or caching audiovisual content.
Vértice · Help and support
Help center
Verified answers for purchasing, booking, managing your account and protecting your data.
Privacy · Checklist
Account, consent and privacy
Review data, preferences and rights without sharing passwords or codes with third parties.
v32.0
Privacy · Checklist
Account, consent and privacy
Review data, preferences and rights without sharing passwords or codes with third parties.
Steps
- Sign in through the business's official method.
- Review linked companies and consent by purpose.
- Update your data or create a rights request.
- Close sessions you do not recognize.
Checklist
- ☐ Official domain
- ☐ Correct company
- ☐ Consent purpose
- ☐ Active sessions
- ☐ Request and deadline
Customer · Quick guide
Buy as a guest or with an account
Browse the catalog, cart, checkout and tracking while staying in control of your data.
v32.0
Customer · Quick guide
Buy as a guest or with an account
Browse the catalog, cart, checkout and tracking while staying in control of your data.
Steps
- Open the business catalog and confirm availability.
- Configure variants and add products to the cart.
- Review quantities, delivery, contact details, totals and promotions.
- Choose checkout or the available payment instructions.
- Keep the tracking link or token.
Checklist
- ☐ Correct business and location
- ☐ Products and quantities
- ☐ Address or table
- ☐ Total and method
- ☐ Minimum contact details
Customer · Article
Reservations, events and tickets
Distinguish requests, confirmations, payments and tickets so you do not assume a status that does not yet exist.
v32.0
Customer · Article
Reservations, events and tickets
Distinguish requests, confirmations, payments and tickets so you do not assume a status that does not yet exist.
Steps
- Select the date, time, party size or event.
- Review availability, conditions and price.
- Submit the request or reservation.
- Wait for confirmation when the workflow requires it.
- Show the ticket or QR code only to authorized staff.
Release notes
v32.18 · 2026-08-10
Clear images and storage-free YouTube
Guided selector, text and color preview, safe image validation and optimization, persistent confirmations, and video only through YouTube links.
v32.17 · 2026-08-10
Customer displays
Scheduled presentations, 30-minute pairing, revocable devices, offline playback, full screen and sleep control for any business with a physical venue.
v32.0 · 2026-08-02
Web stabilization and mobile preparation
API v1, revocable sessions and devices, notification preparation, closed deep links, observability, security and web accessibility.
v31.0 · 2026-08-02
Offline register on one device
PWA, snapshot, monotonic outbox, collections, partial payments, expenses, local non-fiscal receipt and controlled reconciliation.
v30.0 · 2026-08-01
Complete help center
Search, context, articles, guides, checklists, PDF, customer account, My Vértice and support from one source.
v29.0 · 2026-08-01
Quality and traceability
Operational log, private evidence, nonconformities, declarations and lot traceability.
v28.0 · 2026-08-01
Pulse and profitability
Status signals, margins, alerts, explainable forecasts and human decisions.